To effectively and efficiently answer inquiries and provide information to the general public, customers, and other interested parties regarding activities conducted at dental clinics and corporate office departments. Transfers non-appointment calls to appropriate individual/department within the corporate office.
Work Conditions and Schedules
Essential Duties and Responsibilities
The Inbound Call Center Agent performs many tasks requiring both interpersonal and technical skills.
Duties and Responsibilities:
Knowledge, Skills, and Abilities
Qualifications (Experience, Education, Licensure, Certification)